Contact Us
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Support Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Saturday
10:00 AM - 4:00 PM EST
Sunday
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Frequently Asked Questions
How long does it take to get a response?
We typically respond to all inquiries within 24 hours during business days. For urgent issues, please use our live chat or phone support.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, bank transfers, and various local payment methods depending on your region.
Can I upgrade my plan later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and we'll prorate the difference.
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee on all hosting plans. Domain registrations and SSL certificates are non-refundable.